Final report of Industrial training at Terengganu Equastrian Resort (TER)

Abstract

Terengganu Equestrian Resort (TER) is a state-of-the-art concept which was established in early 2006. However, this resort does not focus on equestrian activities. It deals with a larger scope. This resort is managed by Alam Laguna Management Sdn. Bhd and its funds are allocated from Yayasan Kebajikan Perkasa Alam (YKPA) which was a vision of Al - Watiqubillah Sultan Mizan Zainal Abidin and it was built in 1995. This was established in order to follow-up the activities of sports and recreation with the focus of up-grading the sports infrastructure and managing the activities to those needed.TER manages to achieve its target and success today due to the sole purpose of its facilities that differentiates them from other hotels or resorts in Kuala Terengganu. No doubt that the main attraction is its 12 lane bowling lanes available for public- the only one available in Kuala Terengganu. During the 12 weeks intensive training, trainee was placed in the Marketing and Communication (MARCOMM) Department most of the time. However, trainee was also placed in other departments for exposure- Human Resource, Sports and Equestrian Departments. Trainee had managed to learn three systemsbooking banquet system, training system as well as payroll system. These systems were obtained from trainee's observation as trainee had followed through them. Any doubts were cleared after interviewing with the respective managers.