Browsing by Author Ooi Jo Yin
Showing results 1 to 1 of 1
Issue Date | Title | Author(s) |
---|---|---|
2012 | Customers reaction towards service failure and service recovery in Indian Muslim (Mamak) restaurants of Penang Island | Ooi Jo Yin |
Issue Date | Title | Author(s) |
---|---|---|
2012 | Customers reaction towards service failure and service recovery in Indian Muslim (Mamak) restaurants of Penang Island | Ooi Jo Yin |