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Browsing by Author Nurshahida Dzulakefli
Showing results 1 to 1 of 1
| Issue Date | Title | Author(s) |
|---|---|---|
| 2009 | Kualiti perkhidmatan dalam sektor perbankan : peranan jangkaan terhadap pelanggan dengan menggunakan analisis swot | Nurshahida Dzulakefli |