TITLE PAGE THE IMPACT OF E-HRM ON TALENT MANAGEMENT IN PRIVATE JORDANIAN UNIVERSITIES: THE MEDIATING ROLE OF TOP MANAGEMENT SUPPORT

Abstract

In the competitive environment of higher education, effective human resource management is vital for institutional sustainability and success. This study examines the mediating role of top management support in the impact of electronic Human Resource Management (e-HRM) practices on talent management (TM) within private Jordanian universities. Despite the growing adoption of e-HRM systems, research has not sufficiently explored how managerial support influences their effectiveness in optimizing TM, particularly in the context of higher education institutions in Jordan. To address this gap, 340 questionnaires were systematically disseminated to a population of 3,097 academic staff members across 19 private universities in Jordan using proportional and simple random sampling techniques. Data were analyzed using Partial Least Squares Structural Equation Modelling (PLS- SEM) to test the research hypotheses. The findings reveal that e-HRM practices significantly enhance TM by improving recruitment, development, and retention strategies. Furthermore, top management support plays a pivotal mediating role in aligning e-HRM initiatives with institutional goals and employee needs, thereby maximizing their impact. This study contributes to the literature by highlighting the dual importance of advanced HR technologies and robust managerial support in achieving strategic HR objectives in higher education. It offers practical recommendations for private universities in Jordan to refine HR practices, cultivate supportive management cultures, and sustain a competitive edge in a rapidly evolving educational landscape.